Shipping policy
All SVPJ products are made to order.
Processing Time
Orders are typically processed within 2–7 business days before shipping.
Shipping Time
Estimated delivery times:
United States: 3–8 business days
International: 7–21 business days
Shipping times may vary during holidays, product launches, or periods of high demand.
Order Tracking
Once your order ships, you will receive a tracking number via email.
Lost or Delayed Packages
SVPJ is not responsible for delays caused by shipping carriers, customs processing, weather conditions, or other factors outside our control.
If your package appears lost, please contact us and we'll help investigate the issue.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout. Orders returned due to incorrect addresses may require additional shipping charges for reshipment.